Have a question ? We are here to help.
How can I contact Maisonkicks?
You can contact us through the contact form on our website or by emailing our support team. We aim to reply as quickly as possible.
When will I get my order?
We will work quickly to ship your order as soon as possible.
Please allow 1–2 business days for processing and 6–9 business days for delivery. Once your order ships, you’ll receive tracking details so you can follow it all the way to your door.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Do i need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
Can I track my order?
Yes. Once your order has been dispatched, tracking information will be sent to the email address used at checkout.